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BioCentiV Privacy Policy

Last updated: November 2025

1. Who We Are

BioCentiV Pty Ltd (“BioCentiV”, “we”, “us”, or “our”) is an Australian-based health-technology company focused on prevention-first health insurance and early cancer detection initiatives.

We operate our landing page and related digital services to share information about our work and allow interested people to join our waitlist or contact us.

2. Information We Collect

We only collect information that helps us communicate with you, improve our services, or meet legal obligations. This may include:

  • Contact details such as your name, email address, and phone number (if provided).
  • Analytical data from cookies or tracking pixels (e.g. IP address, browser type, session behaviour).
  • Feedback and correspondence if you contact us or fill in a form.

We do not collect medical, financial, or sensitive personal data through this site.

3. How We Use Your Information

We use the information we collect to:

  • Manage waitlist sign-ups and respond to enquiries.
  • Provide updates about BioCentiV’s work, pilot programs, and participation opportunities.
  • Maintain and improve website performance and security.
  • Comply with legal and regulatory obligations.

We will never sell, rent, or trade your personal information.

4. Cookies and Analytics

Our website may use cookies and analytics tools such as Google Analytics or Firebase Analytics to understand engagement and improve performance.

You can adjust your browser settings to block or delete cookies if you prefer. Analytics data is aggregated and anonymised - it cannot be used to identify you personally.

5. How We Store and Protect Your Data

All information is stored securely using encrypted cloud infrastructure (Google Cloud / Firebase). Access is limited to authorised team members for operational purposes only. We follow best-practice security standards, including encryption in transit and at rest.

If a data breach ever occurs that could impact you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required.

6. Third-Party Services

We may use trusted third-party platforms for hosting, analytics, communication, or form management. These providers process data on our behalf under strict confidentiality and security terms. They may store data in Australia or other jurisdictions with comparable privacy protections.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access and correct your personal information.
  • Withdraw consent to communication at any time.
  • Request deletion of your data (unless we are required to retain it by law).

To make a request, contact us at privacy@biocentiv.org.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services,
  • Comply with legal obligations, or
  • Resolve disputes.

Inactive contact details are securely deleted after 24 months.

9. Links to Other Sites

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

10. Updates to This Policy

We may update this policy to reflect operational, legal, or regulatory changes. Any updates will appear here with a revised “Last Updated” date.

11. Contact Us

For privacy-related questions or complaints, contact us at:
📧 privacy@biocentiv.org
🏢 BioCentiV Pty Ltd, Perth WA 6000, Australia

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.